Effective for all purchases made on Vastra Imitation
Thank you for shopping with us! We are committed to ensuring your satisfaction with our products. Please read the following policy carefully before making a purchase.
????️ Returns
We do not accept returns under any circumstances, including but not limited to:
- Size discrepancies
- Color differences
- Style or design preferences
???? Exchanges (Size Issues Only)
We offer exchanges only for size-related issues. Requests for exchanging a dress for a different design, color, or pattern will not be accepted.
???? Exchange Process
If you need to exchange a product due to a size issue, please follow these steps:
- Contact us within 3 days of receiving your order.
- Our team will share the return address for sending the exchange item.
- Ship the item back to us at your own cost.
- Include a note inside the package with:
- Your name
- Order number
- The correct size you would like in exchange
- Include ₹100 either in cash inside the parcel or paid online to cover the forward shipping charges.
✅ Inspection and Approval
After we receive your return, we will inspect the item to ensure it meets the following conditions:
- Unworn
- Unwashed
- Original condition with tags attached
If the item meets our criteria, we will ship the replacement size to you. The replaced product will be delivered to you by 7-10 business days.
???? Non-Exchangeable Items
Exchanges will not be processed if:
- The item appears used or worn
- Tags are missing
- The request is made after 3 days of delivery
???? Refunds (If Applicable)
Refunds are only processed in rare, approved cases (e.g., order cancellation before dispatch or unavailable stock).
- Refunds are initiated within 5–6 working days
- The refund amount will be credited in 10-15 days in original mode of payment.
???? Contact Us
For any questions or concerns related to exchanges or refunds, please reach out to our customer support team:
???? vastraimitation99@gmail.com
Thank you for your understanding and cooperation.
— Team Vastra Imitation